Payments and financial settings

Payment methods Which payment methods are available on Muviber Usable methods are the ones Muviber shows for the specific transaction at the time of payment. Read guide → Financial settings Manage your account financial details Keep Muviber-managed financial details up to date and use the Stripe Connect section for information belonging to the seller payment account. Read guide → Offline payments What offline payments are on Muviber An offline payment takes place outside normal online collection; if Muviber allows it to be recorded, this tracks status but does not change the nature of the payment. Read guide → Refunds How to request a refund Start the refund from the relevant transaction and use the provided action so order, payment and documentation remain connected. Read guide → Fees and costs How to check Muviber fees Check fees in the summary for the specific operation and use the amounts shown by the platform as the transaction reference. Read guide → Payment methods How to add or update a payment method Enter payment details only in the dedicated screens and always distinguish a method used to pay from the account used to receive payouts. Read guide → Refunds How to check refund status Check status in the transaction details and distinguish refund request, processing and completion. Read guide → Fees and costs Understand transaction costs Read the total by component and distinguish price, fees, processing, shipping and final amount; seller payouts are covered in the Stripe Connect section. Read guide → Offline payments When an offline payment can be used Offline payment should be used only when supported and after clarifying amount, method and confirmation; a receipt does not replace actual verification of funds. Read guide → Financial settings Payout account: where to manage it The payout account is a seller configuration separate from the methods buyers use to pay. Read guide → Offline payments How to record an offline payment Record the offline payment from the transaction and confirm it only after funds are actually received, keeping a record of the operation. Read guide → Financial settings Manage billing details Check billing details before operations that use them and keep them separate from public-profile information. Read guide → Payment methods Problems with a payment Check the transaction status and error first; avoid duplicate attempts and do not treat screenshots as definitive proof of payment. Read guide → Financial settings Manage tax information requested by Muviber Enter only tax information requested by the platform and distinguish Muviber field management from personal or business tax obligations. Read guide →