Privacy
Updated version as of January 1, 2021
Information pursuant to Articles 13 and 14 of the EU Regulation - 2016/679
Muviber respects the privacy of users of its online services by processing personal data collected in compliance with applicable regulations, in particular as required by Articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this information applies exclusively to the Muviber.com website.
Data Controller
Muviber - Viale J.F. Kennedy 8, 47121 Forlì - FC
Email address of the Data Controller: privacy@muviber.com
Data Protection Officer
- Andrea Frattaruolo - Tel: 392217471 - Email: privacy@muviber.com - Pec: muviber.pec@pec.it.
Types of Data Processed
Navigation Data
During their normal operation, the computer systems acquire certain personal data whose transmission is implicit in the use of Internet communication protocols. This includes information such as IP addresses, request times, and other parameters related to the user's computer environment, used to obtain anonymous statistical information on site usage and to check its proper functioning.
Data voluntarily provided by the user
The user voluntarily provides personal data through the Muviber.com website to register, add products, participate in interactive chats, save favorites, give likes, and write public reviews. This data includes name, surname, email, and other information necessary to provide the requested services.
Processing Methods
Personal data is processed using manual and computer tools to achieve the purposes for which it was collected. Specific security measures are observed to prevent data loss, unlawful use, and unauthorized access. Processing will be carried out by authorized personnel or by processors appropriately appointed.
Legal Basis and Purpose of Processing
The data provided will be processed by the Data Controller exclusively to respond to requests and provide the requested services, such as user registration, product listing, message exchange in chats, saving favorites, and the ability to give likes and write public reviews. Providing this data is necessary to use the services offered by Muviber.
Recipients of Processing
Data may be disclosed to technical service providers (e.g., hosting, chat management, etc.) and will not be shared with third parties except as permitted by law. The complete list of data processors is available upon request by writing to privacy@muviber.com.
Optional Data Provision
The user is free to decide whether or not to provide their personal data. However, failure to provide data may result in the inability to use certain services offered by the site.
Data Communication and Transfer
The collected data will not be disclosed or transferred to third parties, except for legal obligations or to provide essential services through external technical solution providers, such as hosting providers or chat services. For more information, contact the Data Controller.
Duration of Processing
Personal data will be retained for the time strictly necessary to ensure the provision of the requested services and to comply with legal obligations. Upon expiration, data will be deleted or anonymized.
Rights of Data Subjects
The user has the right to access, rectify, delete, or limit the processing of their data. Additionally, they have the right to object to processing, request data portability, and withdraw consent at any time. To exercise these rights, you can write to privacy@muviber.com.
Cookies
Muviber uses technical and analytics cookies to optimize navigation and improve the user experience. You can manage cookie preferences through your browser settings. For more details, consult our cookie policy.
Security Measures
Muviber adopts appropriate technical and organizational security measures to protect personal data from unauthorized access, disclosure, and destruction. These measures include encryption of information and the use of secure protocols for sensitive data transactions.
Privacy Policy Changes
This privacy policy may be subject to changes. Users will be informed of any changes via the site or email. It is recommended to regularly check this page to stay updated.
Contacts
For further information or to exercise your rights, you can contact the Data Controller at the email address: privacy@muviber.com.