Privacy

Version updated on January 01, 2021

Information pursuant to Arts. 13 and 14 of the EU Regulation - 2016/679

Muviber respects the privacy of users of its online services by processing personal data collected in compliance with applicable legislation, in particular as prescribed by Arts. 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this policy concerns exclusively the Muviber.com website.

Data Controller

Muviber - Viale J.F. Kennedy 8, 47121 Forlì - FC
Email address of the Controller: privacy@muviber.com

Data Protection Officer

- Andrea Frattaruolo - Tel: +39 3922217417 - Email: privacy@Muviber.com - Pec: muviber.pec@pec.it.

Types of data processed

Navigation Data

Computer systems acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information such as IP addresses, request times, and other parameters related to the user's computer environment, used to obtain anonymous statistical information on the use of the site and to check its correct functioning.

Data provided voluntarily by the user

The user voluntarily provides personal data through the Muviber.com website to subscribe, insert products, participate in interactive chats, save favorites, give likes, and write public reviews. These data include name, surname, email, and other data necessary for the provision of the requested services.

Processing methods

Personal data are processed with manual and computerized tools to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit use, and unauthorized access. Processing will be carried out by authorized personnel or appropriately appointed data processors.

Legal basis and purpose of processing

The data provided will be processed by the Controller exclusively to respond to requests and follow up on requested services, such as user registration, product insertion, message exchange in chats, saving favorites, and the ability to give likes and write public reviews. The provision of such data is necessary to use the services offered by Muviber.

Recipients of processing

Data may be communicated to technical service providers (e.g., hosting, chat management, etc.) and will not be disclosed to third parties unless within the limits allowed by law. The complete list of data processors is available upon request by writing to privacy@muviber.com.

Optional provision of data

The user is free to decide whether or not to provide their personal data. However, failure to provide data may result in the impossibility of using certain services offered by the site.

Communication and data transfer

Collected data will not be communicated or transferred to third parties, except for legal obligations or to provide essential services through external technical solution providers, such as hosting providers or chat services. For more information, contact the Controller.

Duration of processing

Personal data will be stored for the time strictly necessary to guarantee the provision of services requested by the user and to comply with legal obligations. Upon expiration, data will be deleted or anonymized.

Rights of data subjects

The user has the right to access, rectify, delete, or limit the processing of their data. In addition, they have the right to object to processing, request data portability, and revoke consent at any time. To exercise these rights, you can write to privacy@muviber.com.

Cookies

Muviber uses technical and analytical cookies to optimize navigation and improve user experience. You can manage cookie preferences via browser settings. For further details, consult our cookie policy.

Security measures

Muviber adopts adequate technical and organizational security measures to protect personal data from unauthorized access, disclosure, and destruction. Such measures include information encryption and the use of secure protocols for sensitive data transactions.

Changes to privacy policy

This privacy policy may be subject to changes. Users will be informed of any changes via the site or via email. It is recommended to regularly consult this page to stay updated.

Contacts

For further information or to exercise your rights, you can contact the Data Controller at the email address: privacy@muviber.com.