Help guide

Payout account: where to manage it

The payout account is a seller configuration separate from the methods buyers use to pay.

The account used to receive seller payouts is different from the payment method a buyer uses to pay for an order.

When Muviber displays payout-account information, use it to verify that the account is connected correctly. Changes to bank details or payout settings may require entering the connected payment-provider flow.

Do not change a buyer payment method expecting it to change the seller payout account: these are separate configurations.

For information about:

  • completing onboarding;
  • why an account may be under review;
  • changing data required by the provider;
  • why a payout is pending;

see Stripe Connect for sellers. This section only explains the connection between Muviber financial settings and the account used to receive funds.