Help section
Reputation and trust
How the Muviber reputation system works, what rank represents, how transactions relate to it and how to interpret badges and reliability signals.
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Transactions and reputation
Which transactions affect rank
Transactions may affect rank according to the scoring rules; completions, cancellations and disputes are handled separately.
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Reputation system
How reputation works
Muviber reputation is based on rank, scoring rules and transaction-related activity.
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Badges
What badges are
Reputation badges are additional profile signals and remain separate from social badges in the connections and invites section.
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Reliability
How to improve your reputation
Reputation is built through real activity and consistent transaction handling, while rank remains determined by scoring.
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Reliability
Behaviours that may hurt reputation
Cancellations and disputes may be relevant events, but no automatic numeric penalties are documented; safety and fraud remain in their dedicated section.
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Reputation system
What rank is
Rank summarises account reputation according to the system rules and is not the same as a single event or badge.
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Transactions and reputation
Completed transactions
Completed transactions may be considered by scoring, but no fixed score per completion is documented.
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Badges
How to get a badge
Badge requirements must match the rules actually implemented and should not be inferred when specifications are unavailable.
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Transactions and reputation
Cancellations
Cancellations may be relevant to scoring, but a uniform or automatic penalty should not be assumed.
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Reputation system
How rank is calculated
Rank is determined by Muviber's implemented scoring rules; formulas, weights and thresholds should not be invented.
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Badges
Badge removal or suspension
Badge removal or suspension depends on the actual system rules; causes and durations should not be invented.
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Reputation system
Why rank can change
Rank may change when the relevant events considered by the reputation system change.
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Transactions and reputation
Disputes
A dispute may be relevant to reputation, but simply opening one is not described as an automatic penalty.
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