Behaviours that may hurt reputation

The reputation system may consider events Muviber defines as relevant through its scoring rules.

The Help Center structure specifically calls out cancellations and disputes because these transaction outcomes need separate explanation. The available material does not allow them to be turned into an automatic penalty table.

Avoid statements such as “one cancellation removes X points” or “a dispute always lowers rank”.

Separately from rank, suspicious behaviour, fraud, phishing, reports and blocking belong under Safety, blocks and reports and may have their own procedures.

To understand a specific change to your account, use the information actually shown by Muviber and the available activity history.