Muviber logo
Sell

Help guide

Cancellations

Cancellations may be relevant to scoring, but a uniform or automatic penalty should not be assumed.

Cancellations are documented separately because they represent a different outcome from a completed transaction.

If a transaction is cancelled, first review the order details to understand the status recorded by Muviber and the information available for that case.

Within the reputation system, a cancellation may be a relevant event under the scoring rules, but the project material does not specify:

  • whether all cancellations have the same effect;
  • which party may be considered;
  • any numeric score or penalty.

The Help Center therefore does not automatically assign a penalty to every cancellation.

Keep reading

Transactions and reputation Which transactions affect rank Transactions may affect rank according to the scoring rules; completions, cancellations and disputes are handled separately. Read guide Transactions and reputation Completed transactions Completed transactions may be considered by scoring, but no fixed score per completion is documented. Read guide Transactions and reputation Disputes A dispute may be relevant to reputation, but simply opening one is not described as an automatic penalty. Read guide