International shipping
Documents, goods description, restrictions and costs to verify when a parcel crosses a border.
When a shipment requires customs documentation, use a clear description of the contents: item type, brand and model where useful, used condition and quantity.
Avoid vague descriptions such as “gift” or “accessory” when they do not represent the actual goods. Keep transaction evidence, declared value and accompanying documents consistent.
Forms, thresholds and requirements differ by country and service, so always verify the procedure for the actual route.
Musical gear may contain batteries, woods, skins, natural materials or other components subject to specific rules on some routes.
Do not infer a restriction solely from appearance and do not declare information you cannot verify. Gather the model, known materials and available documentation, then check current requirements with the relevant authorities and carrier.
If a requirement cannot be clarified, pausing the shipment is preferable to completing documents approximately.
Before shipping across a border, clarify with the buyer which costs are included in the transaction and which may be charged on import.
Also consider failed delivery or return scenarios: who pays for return transport, which documents are required and how to avoid inconsistent declarations on the way back.
Do not promise exact tax or duty amounts unless you have an official source applicable to the specific shipment.