Help section

Stripe Connect for sellers

How to complete and manage the Stripe Connect onboarding requested by Muviber for seller-related payment features, including verification, status and payouts, without confusing Muviber support with Stripe documentation.

Available guides

Find the procedure you need

Payouts How seller payouts work Check the sale status, Stripe Connect enablement and any payout status separately. Read guide Account status and details What it means when the Stripe account is under review An “under review” status should be followed through the existing process; Muviber provides context while Stripe handles review-specific steps. Read guide Onboarding and verification How to start Stripe Connect onboarding Start Stripe Connect from the Muviber seller journey and check onboarding status after completing the required steps. Read guide Understanding Stripe Connect What is Stripe Connect on Muviber Stripe Connect supports seller onboarding for payment features connected to Muviber. Read guide Stripe Connect issues What to do if you have a Stripe Connect problem Before contacting support, identify whether the problem originates on Muviber or within a step handled directly by Stripe. Read guide Understanding Stripe Connect Why Stripe Connect may be required for selling When required, Stripe Connect enables the financial setup needed for seller payment features. Read guide Onboarding and verification How identity verification works Complete verification only through the steps requested by the Stripe Connect flow, then check status on Muviber. Read guide Account status and details How to update details linked to Stripe Connect Distinguish Muviber information from Stripe Connect information and edit the data in the area that actually manages it. Read guide Payouts What to do when a payout is pending Before requesting support, check onboarding, review status, transaction status and any payout-specific instructions. Read guide Onboarding and verification How to provide the information requested during onboarding Provide accurate information in the requested flow and do not confuse financial onboarding details with public profile data. Read guide Onboarding and verification What to do if Stripe Connect onboarding is incomplete Resume the existing onboarding process, complete missing steps and check the status again on Muviber. Read guide