Help guide
What it means when the Stripe account is under review
An “under review” status should be followed through the existing process; Muviber provides context while Stripe handles review-specific steps.
If Muviber shows the Stripe Connect process as under review, do not treat it as completed onboarding or as an error that necessarily requires starting over.
Check:
- whether additional information is requested;
- whether the process allows you to continue with other steps;
- whether the status changes after you complete what was requested.
Until the review is complete, some features linked to seller enablement may remain unavailable.
The Muviber Help Center can explain how to read and follow the status on the platform; for the substance of a Stripe review, use the instructions provided within the Stripe Connect process.