Help guide
What to do if Stripe Connect onboarding is incomplete
Resume the existing onboarding process, complete missing steps and check the status again on Muviber.
If Muviber indicates that Stripe Connect onboarding is incomplete, the process has not yet been completed for features that require it.
Proceed as follows:
- reopen the Stripe Connect area from your seller journey;
- use the available action to continue onboarding;
- check which steps are still required;
- complete the missing information;
- return to Muviber and check the status again.
Do not assume setup is complete merely because some information has already been entered. Use the final status shown by the connected process and reflected by Muviber as your reference.