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What to do if Stripe Connect onboarding is incomplete

Resume the existing onboarding process, complete missing steps and check the status again on Muviber.

If Muviber indicates that Stripe Connect onboarding is incomplete, the process has not yet been completed for features that require it.

Proceed as follows:

  1. reopen the Stripe Connect area from your seller journey;
  2. use the available action to continue onboarding;
  3. check which steps are still required;
  4. complete the missing information;
  5. return to Muviber and check the status again.

Do not assume setup is complete merely because some information has already been entered. Use the final status shown by the connected process and reflected by Muviber as your reference.

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Onboarding and verification How to start Stripe Connect onboarding Start Stripe Connect from the Muviber seller journey and check onboarding status after completing the required steps.
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Onboarding and verification How identity verification works Complete verification only through the steps requested by the Stripe Connect flow, then check status on Muviber.
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Onboarding and verification How to provide the information requested during onboarding Provide accurate information in the requested flow and do not confuse financial onboarding details with public profile data.
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