Help section
Account, sign-in and privacy
Registration, sign-in, password recovery and confirmation, email verification, account security and privacy management on Muviber.
Available guides
Find the procedure you need
Registration
How to register on Muviber
Create the account with an accessible email address, complete the required details and finish any email verification.
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Sign-in
How to sign in
Sign in with your account email and password, and use password recovery if you do not remember your credentials.
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Account security
How to change your password
Replace the password from account settings and use a new, unique credential.
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Privacy
Privacy acknowledgement during registration
Read the privacy notices and distinguish necessary account conditions from any optional consents.
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Sign-in
Forgot your password: how to start recovery
Start recovery with the account email and use only the reset message intended for you.
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Account security
Why Muviber may ask you to confirm your password
Password confirmation is a fresh identity check for sensitive actions and uses your current password.
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Registration
How to verify your email address
Open the verification email, use the most recent link and request a new one if the previous link is no longer valid.
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Privacy
How to manage privacy consents
Change optional consents through the dedicated preferences and always check what processing each choice refers to.
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Sign-in
How to reset your password
Open the recovery link, set and confirm a new password, and generate a new link if the one you received is no longer valid.
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Account security
What to do if your account may be compromised
Change or recover the password, secure the linked email account and review any changes or activity you do not recognise.
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Privacy
How to download a copy of your data
Start the export from the dedicated area, complete any requested checks and treat the downloaded file as personal data.
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Registration
Problems during registration
Check for an email already in use, required fields, password requirements, required acknowledgements and email verification.
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Privacy
How to delete your Muviber account
Complete open activities, save what you need and read the effects of the process before confirming deletion.
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Account security
What to do about suspicious sign-ins
When you see suspicious signals, change the password, verify the account email and activity, and do not share recovery links or codes.
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Sign-in
Account sign-in problems
Check the email, password, verification status and recovery-link validity before repeating sign-in attempts.
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