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Problems during registration
Check for an email already in use, required fields, password requirements, required acknowledgements and email verification.
If registration does not complete, first identify the point where the process stops.
Common cases include:
- an email address already linked to an account;
- one or more required fields missing or invalid;
- a password that does not meet the requirements shown by the form;
- a required acknowledgement or acceptance not completed;
- a verification email that does not arrive or a verification link that is no longer valid.
If the email is already in use, avoid creating duplicate accounts: try signing in or use password recovery. If the issue concerns email verification, request a new message and check your junk folders as well.