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For buyers

How to follow the parcel, verify arrival and confirm delivery without advancing the transaction prematurely.

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For buyers How to track a shipment Follow tracking from the transaction, check the latest event and do not treat a parcel as delivered if you have not received it.
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For buyers How to confirm delivery Confirm only after receiving and checking the parcel; any delivery code should be used only at the actual handover.
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For buyers The parcel has not arrived If the parcel does not arrive, check tracking, delivery attempts and the address, and use the transaction flow without confirming receipt.
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