How to confirm delivery

Confirm delivery only when you have actually received what belongs to the transaction.

Before confirming:

• verify that the parcel is the one you expected;
• inspect the exterior before discarding any packaging;
• open it carefully and check the item and accessories;
• if you notice damage or missing items, document them and use the dedicated procedure before taking any action that the screen describes as final.

If local handover or collection uses a code generated by Muviber, follow the on-screen instructions and share or use it only once the physical handover has actually taken place. Do not send delivery codes in advance through chat.

Delivery confirmation concerns receipt of the item; later transaction steps are documented in Purchases and sales.