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Purchases and sales

How to follow a purchase or sale on Muviber, review order details and understand transaction states.

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Sales My sales My sales collects seller transactions and separates them from listing and offer management. Read guide Purchases My purchases My purchases is where a buyer finds transactions that have already started and checks their status. Read guide Transaction statuses Status: Pending payment The transaction has been created, but the payment step required by the workflow is not yet complete. Read guide Transaction statuses Status: Paid Paid means the transaction has moved beyond the pending-payment stage; financial details remain in dedicated sections. Read guide Purchases Purchase order details Order details bring together the status, transaction information and available actions for a specific purchase. Read guide Sales Prepare a sale Preparing a sale means checking the order, item and required actions before delivery, while logistics remain in Shipping. Read guide Sales Complete a sale A sale is complete when the transaction reaches the workflow's final state, not merely when the parties agree. Read guide Purchases How to confirm receipt Confirm receipt only after the product has actually arrived and you have checked the order. Read guide Transaction statuses Status: Shipped Shipped identifies the stage after the item has been sent; logistics details belong in the Shipping section. Read guide Transaction statuses Status: Delivered Delivered means the delivery stage has been reached, but it is not necessarily the final Completed state. Read guide Transaction statuses Status: Completed Completed indicates the ordinary closure of the main purchase and sale sequence. Read guide Transaction statuses Status: Cancelled Cancelled means the transaction will not continue through the ordinary flow; the reason and effects should be checked in order details. Read guide Transaction statuses Status: Refunded Refunded describes the transaction status; amount, timing and method belong to financial handling. Read guide Transaction statuses Status: Disputed Disputed means a dispute exists and the transaction requires the relevant process before it can be treated as closed. Read guide