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Purchases and sales
How to follow a purchase or sale on Muviber, review order details and understand transaction states.
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Sales
My sales
My sales collects seller transactions and separates them from listing and offer management.
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Purchases
My purchases
My purchases is where a buyer finds transactions that have already started and checks their status.
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Transaction statuses
Status: Pending payment
The transaction has been created, but the payment step required by the workflow is not yet complete.
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Transaction statuses
Status: Paid
Paid means the transaction has moved beyond the pending-payment stage; financial details remain in dedicated sections.
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Purchases
Purchase order details
Order details bring together the status, transaction information and available actions for a specific purchase.
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Sales
Prepare a sale
Preparing a sale means checking the order, item and required actions before delivery, while logistics remain in Shipping.
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Sales
Complete a sale
A sale is complete when the transaction reaches the workflow's final state, not merely when the parties agree.
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Purchases
How to confirm receipt
Confirm receipt only after the product has actually arrived and you have checked the order.
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Transaction statuses
Status: Shipped
Shipped identifies the stage after the item has been sent; logistics details belong in the Shipping section.
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Transaction statuses
Status: Delivered
Delivered means the delivery stage has been reached, but it is not necessarily the final Completed state.
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Transaction statuses
Status: Completed
Completed indicates the ordinary closure of the main purchase and sale sequence.
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Transaction statuses
Status: Cancelled
Cancelled means the transaction will not continue through the ordinary flow; the reason and effects should be checked in order details.
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Transaction statuses
Status: Refunded
Refunded describes the transaction status; amount, timing and method belong to financial handling.
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Transaction statuses
Status: Disputed
Disputed means a dispute exists and the transaction requires the relevant process before it can be treated as closed.
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