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Status: Disputed

Disputed means a dispute exists and the transaction requires the relevant process before it can be treated as closed.

Disputed means a dispute is present on the transaction and the ordinary order path should not be treated as concluded.

Open the transaction details and follow the information and actions Muviber makes available for that case. Keep messages, order data and relevant material without changing or deleting information that may be needed to reconstruct what happened.

This page does not invent timelines, outcomes or decision rules that are not defined in the project material. Any specific support or reporting procedures should be followed in the relevant Help Center areas.

Related guides

Transaction statuses Status: Pending payment The transaction has been created, but the payment step required by the workflow is not yet complete.
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Transaction statuses Status: Paid Paid means the transaction has moved beyond the pending-payment stage; financial details remain in dedicated sections.
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Transaction statuses Status: Shipped Shipped identifies the stage after the item has been sent; logistics details belong in the Shipping section.
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Transaction statuses Status: Delivered Delivered means the delivery stage has been reached, but it is not necessarily the final Completed state.
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