Help guide
Status: Disputed
Disputed means a dispute exists and the transaction requires the relevant process before it can be treated as closed.
Disputed means a dispute is present on the transaction and the ordinary order path should not be treated as concluded.
Open the transaction details and follow the information and actions Muviber makes available for that case. Keep messages, order data and relevant material without changing or deleting information that may be needed to reconstruct what happened.
This page does not invent timelines, outcomes or decision rules that are not defined in the project material. Any specific support or reporting procedures should be followed in the relevant Help Center areas.