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Help guide

How to confirm receipt

Confirm receipt only after the product has actually arrived and you have checked the order.

Confirm receipt only after you have actually received the instrument or product in the order and when Muviber makes this action available.

Before confirming:

  1. verify that the order is the transaction you expect;
  2. make sure the product has actually arrived;
  3. if there is a material problem, do not confirm automatically and consult the applicable procedures before continuing.

Receipt confirmation belongs to the transaction workflow. This section does not assign undocumented financial effects to the confirmation: for any payment or payout consequences, see Payments and financial settings and, for sellers, Stripe Connect for sellers.

For delivery problems, see Shipping and delivery.

Keep reading

Purchases My purchases My purchases is where a buyer finds transactions that have already started and checks their status. Read guide Purchases Purchase order details Order details bring together the status, transaction information and available actions for a specific purchase. Read guide