How to arrange a shipment

When a sale needs to be shipped, use the Muviber transaction as the reference for what must be sent, who it must be sent to and which step is required.

Before handover:

1. open the relevant sale or order;
2. check the delivery details shown in the transaction flow and do not replace them with an address provided only in chat;
3. prepare the item and the accessories included in the transaction;
4. choose the shipping service required or compatible with the transaction;
5. if Muviber provides a shipping label, generate it through the dedicated function; otherwise use the transaction details to prepare the shipment correctly;
6. keep proof of carrier handover;
7. record tracking and confirm shipment when requested by the flow.

Packing an item safely is different from recording the shipment on Muviber. For materials, double boxing and category-specific protection for guitars, amplifiers, synths and other gear, see the editorial Musical instrument shipping guide.