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How to add tracking
Enter the real shipment tracking, verify the carrier and code, and keep proof of handover as well.
Tracking links the physical shipment to the Muviber transaction and lets the parties follow the parcel where the service supports it.
To record it:
- open the relevant sale;
- enter the available shipping or tracking function;
- enter the actual code linked to the parcel and select the carrier where requested;
- re-check the code before saving;
- verify that the displayed tracking corresponds to the shipment that was handed over.
If the shipment contains more than one parcel, record the information required by the flow so that part of the transaction is not left without a reference.
Do not use a sample code, order number or identifier that is not the real tracking number. Keep the receipt and handover evidence as well: tracking alone does not replace shipment documentation.