Handover, meeting and shipping
How to organise an in-person or remote trade and what to check at handover.
For a trade, meeting in person has a particular advantage: both parties can inspect what they are receiving before permanently handing over their own item.
Allow enough time to:
- identify both products;
- check serial numbers;
- verify accessories;
- test main functions;
- compare defects with what was disclosed;
- verify the cash adjustment.
Do not turn the meeting into a rush. If there is not enough time for proper checks, it is better to delay completion.
Immediately before handover, confirm:
- these are the two agreed items;
- these are the accessories;
- these are the previously disclosed defects;
- this is the cash adjustment;
- the payment is verified;
- there are no last-minute changes.
If a substantial difference appears, do not automatically treat it as minor. Consider whether it also changes the value of the trade.
In a remote trade, both items need to travel.
Agree in advance on:
- who ships first or whether both ship at the same time;
- carriers;
- tracking;
- insurance where applicable;
- timing;
- packaging;
- responsibility for delays;
- handling of the cash adjustment.
Do not assume that a process suitable for a simple sale is automatically sufficient for a bilateral trade.
For each item, keep:
- photos before packing;
- serial number;
- accessories;
- internal protection;
- sealed parcel;
- label;
- receipt;
- tracking.
If one parcel arrives damaged, this documentation helps distinguish pre-shipping condition from transport damage.
The dedicated Muviber shipping guide can cover category-specific packing methods in greater depth.