Handover, meeting and shipping

How to organise an in-person or remote trade and what to check at handover.

For a trade, meeting in person has a particular advantage: both parties can inspect what they are receiving before permanently handing over their own item.

Allow enough time to:

  • identify both products;
  • check serial numbers;
  • verify accessories;
  • test main functions;
  • compare defects with what was disclosed;
  • verify the cash adjustment.

Do not turn the meeting into a rush. If there is not enough time for proper checks, it is better to delay completion.

Immediately before handover, confirm:

  • these are the two agreed items;
  • these are the accessories;
  • these are the previously disclosed defects;
  • this is the cash adjustment;
  • the payment is verified;
  • there are no last-minute changes.

If a substantial difference appears, do not automatically treat it as minor. Consider whether it also changes the value of the trade.

In a remote trade, both items need to travel.

Agree in advance on:

  • who ships first or whether both ship at the same time;
  • carriers;
  • tracking;
  • insurance where applicable;
  • timing;
  • packaging;
  • responsibility for delays;
  • handling of the cash adjustment.

Do not assume that a process suitable for a simple sale is automatically sufficient for a bilateral trade.

For each item, keep:

  • photos before packing;
  • serial number;
  • accessories;
  • internal protection;
  • sealed parcel;
  • label;
  • receipt;
  • tracking.

If one parcel arrives damaged, this documentation helps distinguish pre-shipping condition from transport damage.

The dedicated Muviber shipping guide can cover category-specific packing methods in greater depth.