Help section
Offers and negotiations
How to make, receive and manage offers on Muviber, use counteroffers, review offer status and use Buy now where available.
Available guides
Find the procedure you need
Seller sales
How to view sales as a seller
Open seller sales to find operations generated by your listings, then continue in the dedicated transaction workflow.
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Buy now
How Buy now works
Buy now starts the listing purchase directly where available, without first making a price proposal.
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My offers
How to view sent offers
Review proposals you have sent and use the Muviber status to understand which actions are still available.
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Receive an offer
How to accept an offer
Review the received proposal amount and status, accept it through the dedicated action, then continue with the sale flow.
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Make an offer
How to make an offer
Send a proposal from the listing, review the amount and terms, then find it in My offers.
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Make an offer
How to edit an offer
Open the sent offer and edit it only when the proposal status makes that action available.
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Seller sales
How to review ongoing sales
Use the ongoing sale status to understand where the operation is, then continue in the Purchases and sales workflow.
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Receive an offer
How to decline an offer
Decline a specific proposal from its details without changing the listing or confusing a decline with blocking.
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My offers
How to view received offers
Review proposals received for your listings and open one to accept, decline or counter where available.
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Buy now
How to buy without making an offer
Use Buy now from the listing, review the summary, then verify that the purchase appears in the transaction flow.
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Buy now
What happens after Buy now
After Buy now, move to Purchases and sales and use the dedicated sections for payment, shipping and later states.
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Make an offer
How to withdraw an offer
Withdraw an active proposal from offer management without confusing withdrawal with cancelling a transaction.
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Receive an offer
How to manage a counteroffer
Use a counteroffer to respond with a different amount and always check which proposal is currently active.
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My offers
How to view accepted offers
Accepted offers connect the proposal stage with the subsequent purchase or sale workflow.
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Seller sales
How to view completed sales
Review completed sale history without confusing it with accepted offers or transactions that are still ongoing.
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My offers
How to handle expired offers
Treat expired offers as history and make a new proposal if you want to restart negotiations and the listing allows it.
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