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How to decline an offer

Decline a specific proposal from its details without changing the listing or confusing a decline with blocking.

If a received proposal is not suitable, you can decline it without changing the listing price.

  1. open My offers or the received-offers area;
  2. select the proposal;
  3. review the amount and listing again;
  4. use the decline action;
  5. check the updated offer status.

Declining affects that specific proposal. It does not mean blocking the user, deleting the listing or automatically closing a conversation.

If you want to respond with a different amount instead of simply declining, use the counteroffer function where available. For problematic behaviour, spam or inappropriate content, use the dedicated blocking and reporting procedures instead.

Related guides

Receive an offer How to accept an offer Review the received proposal amount and status, accept it through the dedicated action, then continue with the sale flow.
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Receive an offer How to manage a counteroffer Use a counteroffer to respond with a different amount and always check which proposal is currently active.
Read guide