Help guide

How to decline an offer

Decline a specific proposal from its details without changing the listing or confusing a decline with blocking.

If a received proposal is not suitable, you can decline it without changing the listing price.

  1. open My offers or the received-offers area;
  2. select the proposal;
  3. review the amount and listing again;
  4. use the decline action;
  5. check the updated offer status.

Declining affects that specific proposal. It does not mean blocking the user, deleting the listing or automatically closing a conversation.

If you want to respond with a different amount instead of simply declining, use the counteroffer function where available. For problematic behaviour, spam or inappropriate content, use the dedicated blocking and reporting procedures instead.