Help section
Stores and Business accounts
How to configure and manage a store or Business profile on Muviber, complete onboarding, update business details, organise the catalogue and manage any available plans and subscriptions.
Available guides
Find the procedure you need
Getting started as a store
How to create or activate a store profile
Activate the store profile from the Business flow and complete the requested information without confusing it with account credentials.
Read guide
Store profile
How to edit your store name and logo
Update the store name and logo from Business settings and check how the changes are reflected in the store profile.
Read guide
Catalogue
How to publish products in the store catalogue
Publish products through the normal listing flow; on a Business profile those listings form the store catalogue.
Read guide
Plan and subscription
How to view available Business plans
Review plans directly in the Business area, where Muviber shows the options actually available for the account.
Read guide
Catalogue
How to manage the store catalogue
The Business catalogue centralises product management; listing-specific actions remain documented in the Listings section.
Read guide
Plan and subscription
How to change your Business plan
Before changing plan, review the features, charges and effective date shown in the Business summary.
Read guide
Getting started as a store
How to complete store onboarding
Complete every step shown in the Business flow and handle any Stripe Connect onboarding separately.
Read guide
Store profile
How to edit store information
Keep business information up to date and distinguish public details from administrative data.
Read guide
Catalogue
How to edit multiple store listings
Use bulk editing only for operations that genuinely apply to every selected listing.
Read guide
Store profile
How to manage the store address
Manage the business address separately from personal, delivery or billing addresses where Muviber distinguishes them.
Read guide
Plan and subscription
How to review Business subscription billing
Plan billing concerns the Business subscription; the business-identification details are managed in the store profile.
Read guide
Getting started as a store
Differences between a private account and a store
A store profile adds Business information and tools, while general marketplace features remain in the common Help Center sections.
Read guide
Store profile
How to manage store billing details
Keep store administrative billing details accurate and separate them from billing for any Muviber subscription.
Read guide
Plan and subscription
How to cancel a Business subscription
Cancel from the subscription area after reviewing the effective date and consequences for Business features.
Read guide