Separate cosmetic and functional condition

Do not use cosmetic appearance as an automatic summary of the item’s overall condition.

Describe separately:

Cosmetic condition

  • scratches;
  • dents;
  • discolouration;
  • corrosion;
  • wear.

Functionality

  • electronics;
  • controls;
  • mechanical operation;
  • display;
  • connections;
  • product-specific components.

This separation makes the listing much clearer and prevents a cosmetic assessment from being interpreted as a statement about functionality.